Thank You!

Your inquiry was received. Columbia Fuels representatives are reviewing inquiries Monday to Friday from 8:30am to 4:30pm and we will get back to you shortly.

How would you like us to reach you?

You can also email us directly.

Search Site

Print Page
Menu - Residential Menu

Budget Payment Plans

The Columbia Fuels Budget Billing Service helps you avoid unpredictable heating bills. Even out your payments... no more surprises!

Sign Up Today!

Click here to register

Questions?

Check out our Frequently Asked Questions about our budget payment plans

Our Budget Billing Service was designed with our customers in mind—because you deserve the option to make easy, convenient and predictable payments. Unlike regular billing methods, our Budget Billing Service:

  • Helps avoid drastic differences in heating bills month over month
  • Features interest-free payments for 10 months
  • Offers the option of a semi-monthly payment schedule
  • Makes payments automatic
  • Eases your mind—it's so simple and convenient

See for yourself! This graph shows how our Budget Billing Service compares against regular billing options. If you want to avoid unpredictable "ups and downs" in your heating costs, our Budget Billing Service is for you:

budget-billing.gif

With the predictability of the Budget Billing Service and the simplicity of automatic payments, you can sit back, relax and enjoy a warm and comfortable "home sweet home."

NOTE: The graph above is based on a 10-month budget plan


Register Today


Frequently Asked Questions

What are my payment schedule options?

Payments can be scheduled in two ways:

  • The 10-month budget plan.
    • Payment Dates: 1st or 15th of each month (September - June)
  • The semi-monthly, 10-month plan.
    • Payment Dates: 1st and 15th of each month (September - June)
How is my bill calculated?

First, we estimate your total yearly cost. Then we divide it by the number of payments you'll be making during the 10-month budget season (i.e. September through June). Each of your 10 payments will be about the same from one month to the next. 

What payment options do I have?

Budget Billing Service payments are made through pre-authorized bank or credit card accounts. They are paid on the 1st and/or 15th of the month.

What items are covered by my budget payment?

Your budget payment includes your oil and furnace equipment service plan (if you have one) but they do not include equipment sales, leases or rentals.

What if my actual costs are different than estimated?

We do our very best to estimate how much it will cost to heat your home over the next year but weather, home renovations, oil prices and other factors that we cannot control could impact the actual cost. As a precaution, we’ll analyze your account mid-way through the winter and contact you if we recommend adjusting your payment.

How often will I receive a statement?

Statements are issued in December, March and June.

When are final statements issued?

Your final statement will be issued every June 30th.

What happens if I have a balance or credit at the end of the budget season?

Any credit or balance owing on your account will be processed automatically and in full to your bank account or credit card within 30 days of the final statement.

Why does my statement sometimes show an amount due?

An amount due may simply represent the cost of one month’s equipment lease or rental that is about to be processed via a pre-authorized payment but isn't yet reflected on the statement. For example, the January lease may appear as an amount due on the January bill even though it will be automatically paid in February. Therefore, if your lease is set up for pre-authorized payment, do not pay this amount due.

An amount due can also be the result of charges not covered in your budget plan such as equipment purchases, burner service work and missed payments. All of these amounts are payable. Please look at the fine print and contact us if you're not 100% sure.

Why is there an account balance but the amount due is zero?

The account balance is not payable. It is meant to show you the running balance of total payments and total charges at any point in the season. Ideally, total payments for that period will be about the same as total actual charges by the end of the budget season—with the difference reflected in the account balance. In contrast, the amount due is payable unless your lease is set up for pre-authorized payment or you have charges not covered in your budget plan (see previous FAQ for details).

How does my plan renew each season?

During the summer of each year, we will contact you with an estimate of your monthly payment amount for the following budget season. There is no need to contact us to re-approve pre-authorized payments—the new amount will automatically be deducted from your bank or credit card account beginning each September.

Columbia Fuels - A Brand of Parkland Fuel Corporation
Service Excellence Since 1993
Heating Oil Diesel Lubricants
Shell Distributor