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What is the minimum fuel delivery amount?

The minimum fuel delivery amount is 250 litres (300 litres for tanks larger than 620L) for stove oil and 300 litres for furnace oil.

Is there a cost to sign up for automatic delivery?

There is absolutely no cost! Columbia Fuels offers this service free of charge. Our energy management system will estimate when and how frequently you will require a delivery based on variables such as the past consumption amounts, the size of your home and weather conditions. Relax and leave the estimates to us!

How do I schedule a delivery?

To schedule a home heating oil delivery, fill out the Order Fuel Online Form or contact your local Columbia Fuels branch location.

How do I schedule a service appointment?

To schedule a service appointment, contact your local Columbia Fuels branch location or fill out the Contact Us Form online.

How can I make a payment on Client Space?

You can quickly and conveniently view and pay your bill online using the Columbia Fuels Client Space. To register on Client Space for the first time, make sure you have a copy of your statement on hand and click here to register today!

How do I open an account?

To open a new home heating oil account, click here to fill out an online application. The information will be submitted to a local Columbia Fuels sales representative who will contact you to open the account.

How does Budget Billing Service work?

The Columbia Fuels Budget Billing Service is a great way to manage your monthly oil bills. The monthly payment is calculated by estimating your total yearly cost and dividing it by the number of payments you’ll be making during the budget season. By equalizing your payments, it helps you plan and manage your home heating budget.

How do I cancel Client Space?

To close your account or to make changes to your existing account, please contact the Columbia Fuels branch location nearest you.

Who qualifies for the CANEX discount?

You may be eligible for this Program if you are a:

  • Canadian Armed Forces Member or Veteran (including dependents)
  • Civilian DND or NPF Employee
  • RCMP Member
Eligible customers can save up to 4 cents per litre* off the regular delivered price of home heating oil or propane and you could also qualify for an additional rebate based on all your home heating oil purchases.
How do I sign up for the CANEX discount?

Complete the Online Referral Form to receive further information about the service and the terms and conditions of the Program in your area. Once your eligibility is confirmed, one of our home heating experts will help you select a plan that meets your needs.

Is eBilling still available?

Yes, eBilling is still available for customers who wish to receive an email alert whenever your next bill is ready.

How do I register for Client Space?

To sign up on Client Space for the first time, make sure you have a copy of your statement so you can provide your:

  • Account Number
  • Reference Number
  • Reference Date

Then visit here  Visit Client Space FAQs

Are paper coupons still available for redemption?

As of June 2014 we have discontinued the use of paper coupons. We apologize for any inconvenience this may cause.

Columbia Fuels - A Division of Parkland Corporation
Since 1993
Diesel Propane Heating Oil Lubricants