FAQs

Columbia Fuels is a petroleum distribution leader that delivers top-quality fuel, lubricants, propane and equipment to businesses of every size. Its premium products and dedication to service excellence are benefiting the construction, transport, forestry, agriculture, mining, fishing, commercial real estate and other industries.

• Our branch and Cardlock Network locations
• Our Diesel Coverage Areas

Columbia Fuels became a division of Parkland Fuel Corporation in 2009. This relationship has resulted in expanded access to supply, larger delivery fleets and a greater number of trained, knowledgeable customer service teams with access to technical experts.

You can review all your invoices and usage history in your Columbia Fuels My Account. This online account is available 24/7 from any computer or tablet, allowing you the convenience of managing all your accounts and information in one place.

• Click here to access My Account

Our fuel meets the strict quality standards of the Canadian General Standards Board (CGSB). We are also in compliance with low temperature flow pour point and cloud point specifications to ensure optimal fuel performance even in the most extreme winter conditions. 

Shell Diesel Extra is a revolutionary diesel fuel formula engineered to help save fuel by up to 3%*. It can help maintain engine performance and prevent fuel system corrosion, which can help you reduce operating costs. 

* Over the lifetime of the vehicle. Compared to regular diesel without a fuel economy formula. Savings may vary per truck/vehicle, driving conditions and driving style.

• Learn more and read testimonials by visiting our Fuel page

Yes, eBilling is still available for customers who wish to receive an email alert that the next bill is available.

To sign up on My Account for the first time, make sure you have a copy of your statement so you can easily locate your:

• Account Number
• Invoice Number
• Invoice Date

Form 430 is a revised government document that must be completed and signed by all marked fuel customers who purchase marked fuel through our cardlocks or in an amount greater than 45 litres. This form is effective July 1, 2015 but can be submitted up until September 30, 2015 and is required by the provincial government. This form update is simple to complete and can be mailed or scanned to the address below or hand delivered to one of our drivers.

Mailing Address: 2669 Wilfert Road, Victoria BC V9B 5Z3

e-mail address: commodity.tax@parkland.ca

You can find this updated form here. For the full government issued details regarding this form change please click here.