Team Operating Philosophy
Columbia Associates are the difference!

• Well informed, properly trained, recognized and appreciated associates will happily deliver consistent ‘world class customer service’ to our valued customers.
• Values and culture will guide collective decision making to do what is right and in the best interest of all concerned.
• Our success is derived from the talent, energy and knowledge of our associates in their continuous efforts to improve how work is planned and executed throughout the company.
• By empowering our associates we will encourage innovative and creative thinking and drive decision making closer to the customers we serve.
• Our associates will participate in ensuring we remain profitable, thereby ensuring ongoing employment and opportunity for everyone.

Team Values

Teamwork
Innovation
Integrity
Open Communication
Trust
Respect
Fairness
Tolerance